ABOUT THIS PRIVACY STATEMENT
This Privacy Statement (hereinafter referred to as the "Statement") relates to the SCHUELLER Provider who is the data controller for the purposes of the Statement.
The Statement, together with our Terms and Conditions, sets out the basis on which we will process any personal data obtained in connection with your use of or interaction with this website or any other online presence administered by us, including our social media presences as well as our applications (together referred to as the "Website" or "TARGETEZ"
We will post any changes we make to the Statement on this Website or communicate them to you by email.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
We collect personal data that you provide to us, for example, by filling out a contact form, registering for an account, using interactive features, subscribing to a service, participating in a marketing promotion, ordering a product or service, requesting information and/or materials. Such personal data may consist of:
contact information (e.g., name, mailing address, e-mail address, and mobile or other telephone number);
purchase and transaction information;
payment information (such as last four payment card numbers, expiration date, authorization number or security code, shipping and billing address);
customer service information (such as customer service requests, comments and repair history);
a user name and password;
information about your personal or professional interests, date of birth, marital status, demographics, and product experiences and contact preferences;
photographs, comments and other content you provide;
contact information you provide about friends or others you would like us to contact;
information we may obtain from our third party service providers;
We collect metadata, including details about your visits to the Website, such as traffic data, location data, IP address, browser information, session data, your preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website.
ON WHAT BASIS DO WE PROCESS YOUR PERSONAL DATA?
We process your personal data for the purposes stated or for purposes that are obvious at the time of collection and to which you have consented, for example by ticking a box; or
for which we are required by applicable law, for example to comply with data retention requirements relating to data relevant to financial reporting; or
which are necessary for the performance of a contract, for example when you order services; or
for which we rely on other legitimate interests, which include:
collecting market information, promoting products and services, communicating with you and providing tailored offers to you;
improving our services;
managing relationships with consumers, customers, vendors and others, sharing information with internal stakeholders, implementing security procedures, and planning and allocating resources and budget;
Monitoring, detecting and protecting the organization, its systems, networks, infrastructure, computers, information, intellectual property and other rights against malicious intrusions, unauthorized access, disclosure and acquisition of information, data and system breaches, hacking, industrial espionage and cyber attacks;
protecting and developing industry standards; sharing information about individuals or concerns that may have a negative or detrimental impact; and following industry best practices; or
complying with industry standards, regulatory requirements and other requirements relating to fraud prevention and anti-money laundering.
FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?
We process your personal data for the following purposes:
If you fill out a contact form with your name, email address, phone number, preferences, etc., we use your data to answer your questions, to send you information, or to perform other tasks upon your request.
If you open an account with us, we process the data required to open the account, such as your name, address, e-mail address, password, profile picture, data from third party accounts (if you register through your Facebook account for example), etc., to enable your registration and the management of your account.
If you are an existing customer, we may send you advertisements about our products and services.
If you subscribe to a service such as our newsletter by providing us with your email address and name, we use this information to send you our newsletter.
If you participate in a marketing promotion, then we use the data we request from you to enable your participation, for example, to administer your invitation to an event or to determine and contact the winner of a contest.
If you order a product, material or service, we need to be in possession of and process the data necessary to fulfill your order, such as your name, telephone number, delivery address, credit card information, e-mail address, etc., for example to confirm your order, process your payment, check credit rating, deliver the ordered items and contact you for delivery.
We may process your personal data in a centralized system to enhance your brand experience by tailoring our marketing and communication efforts to make them as relevant and useful to you as possible (profile building). To this end, we may process, compare and enrich your personal data with data received from your interaction with us or third parties. For example, if you provide us with your age, income, hobbies or travel activities, we may compare this data with your purchasing behavior and other information obtained from you in order to present you with offers, invitations or promotions that we believe are particularly relevant to your interests.
We process the metadata we collect from you to improve our website, to analyze traffic patterns and website usage, for targeted marketing purposes, to develop and analyze statistical and demographic data, or to optimize our online presence and marketing efforts.
TO WHOM DO WE DISCLOSE AND TRANSFER YOUR PERSONAL DATA?
We may disclose your personal data to the following recipients or categories of recipients for use on their own behalf and under their own control (data controllers): our parent company SCHUELLER 1 rue de Bruges F67000 Strasbourg.
We may disclose your personal data to the following recipients or categories of recipients who act on our behalf and/or as partners (subcontractors), to the extent necessary to fulfil their obligations, who are contractually bound to respect an adequate level of data protection when processing your personal data (e.g. to fulfil orders, deliver packages, process credit card payments, provide customer services, send mail and e-mail, store and process data, host websites, remove repetitive data from our customer lists, analyze data, provide marketing support, conduct customer satisfaction surveys, provide tailored advertising content);
Our third party service providers;
We may disclose your personal data to an acquirer if TARGETEZ or substantially all of its assets are acquired by a third party, in which case the personal data TARGETEZ holds about its customers will be one of the transferred assets;
We may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of sale and other agreements; or to protect the rights, property, or safety of TARGETEZ, our customers, or others. This includes exchanging data with other companies and organizations for fraud protection and credit risk reduction purposes;
We may transfer your personal data internationally, including to countries that are not considered to provide an adequate level of data protection by the relevant regulatory bodies, for example to countries not considered by the European Commission to provide such a level of protection. In such cases, we ensure the adequate protection of your personal data by ensuring that recipients subscribe to binding contractual obligations that comply with applicable standards approved by the relevant regulatory bodies or through other safeguards, including self-certifications approved by the relevant regulatory bodies. You may contact us to obtain a copy of the contractual and other safeguards in place.
HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
We process your personal data:
Until you revoke your consent for future processing, for example by unsubscribing from our newsletter or deleting the account with us ;
Until we are sure that you are satisfied after you have approached us;
Up to twelve (12) months after the last contact, unless we can rely on another reason, we have informed you otherwise or you have given us your consent for a longer data retention period;
In connection with a purchase or customer service transaction made by you, until the completion of the transaction, plus at least the warranty period, to which we may add a grace period in your favor, unless we can rely on another reason, we have informed you otherwise or you have given us your consent for a longer data retention period;
For as long as you remain our business partner, unless we have another reason, have informed you otherwise or you have given us your consent for a longer retention period;
As long as we are required to do so by law, e.g. under data retention obligations based on accounting or tax laws and regulations.
WHY DO WE NEED YOUR PERSONAL DATA?
If you wish to enter into a contract with us, for example if you order goods or services, we are obliged to ask you for certain personal information in order to enable you to enter into this contract. For example, your name, delivery address, place of residence, payment information or contact details. If you decide not to provide us with the requested information, we will not be able to conclude this contract with you.
WHAT ARE YOUR RIGHTS?
You have the right to:
To ask us to access, correct or delete your personal data;
To request us to restrict the processing of your personal data, including objecting to the processing of your personal data for direct marketing purposes; and
To ask us to provide you or any other person or entity designated by you with a digital file of your personal data (data portability);
You may at any time withdraw your consent for us to process your personal data for the purposes indicated;
In order to exercise the aforementioned rights, you may contact us as described in the following point;
You also have the right to file a complaint with the competent authority.
HOW TO CONTACT US?
If you have any questions regarding the exercise of your rights, you can contact us as follows
Email address :email@example.com